Sending and Receiving Messages

This answers questions about message reliability, how to incorporate long codes and other common questions.

• How can I prevent cost incurred by my contacts when they text in to my Frontline workspace?
• What if I can't get a 2-way virtual number from a gateway or aggregator service for FrontlineCloud?
• What is the difference between short and long codes?
• How can I send or receive non-Latin characters in FrontlineCloud or FrontlineSMS?
• What is the speed of sending and receiving messages in Frontline?
• How reliable are my connections going to be?