Setup an SMPP connection in FrontlineCloud

The Short Message Peer-to-Peer (SMPP) protocol is used to send messages over an internet connection to a Short Message Service Center (SMSC), which is typically owned by a mobile service provider.

The use of SMPP to send and receive messages requires a pre-negotiated agreement with the mobile provider, as the service is typically closed to the general public. In some cases, internet aggregators allow third party applications like FrontlineCloud to connect to them using the SMPP protocol, which is a more common use case for the FrontlineCloud SMPP functionality.

The configuration details required to connect to an SMSC vary from case to case. The fields that are configurable in the SMPP connection in Frontline are:

  • the URL that the SMSC accepts SMPP traffic through
  • the port that the SMSC expects traffic to be routed through
  • the username for your account with this SMSC
  • the password for your account
  • the From Number, which will be the number that messages sent through this connection will originate from
  • the name you want your connection to be saved under. 

Follow the steps below to configure; 

1. Go to the connections page to set up a mobile connection. Click on the Settings icon on the top right of your workspace to view the settings page. 


2. select 'Connections' to open the connections page to set up a connection. 

3. Click 'Connect to a mobile network' from the connections page and select 'SMPP' from the connection type selector.

 4. Enter the details provided by your service provider then save the new connection. The connection should appear on the connections page with a 'Green' light next to it. 




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